Express your style with a backpack that’s equal parts trendy and practical. It provides spacious compartments, a secure laptop pocket, and a comfy fit to keep you ready for work, weekend trips, and last-minute adventures.
• 100% polyester
• Fabric weight: 9.73 oz./yd.² (330 g/m²)
• Capacity: 4.3 gallons (16.1 l)
• Maximum weight limit: 11.02 lbs (5 kg)
• Spacious main compartment with multiple pockets
• 2 front pockets
• Mesh pockets on both sides
• Hidden back pocket
• Zippered laptop pocket
• Adjustable straps
EMCS Utility backpack
EMCS.store Return & Refund Policy
Last updated: [12/31/2025]
All sales are final except in cases of manufacturing defects or fulfillment errors.
All physical products sold on EMCS.store are made to order using print-on-demand production. Because of this, we are unable to accept returns or exchanges for reasons such as buyer’s remorse, incorrect size selection, or preference changes.
Returns & Replacements (Defective or Incorrect Items Only)
We will gladly offer a replacement or refund if your item arrives:
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Damaged
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Defective
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Misprinted
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Incorrect (wrong item received)
To request a replacement or refund, you must contact us within 30 days of delivery and include:
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Your order number
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A brief description of the issue
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Clear photos showing the problem
Once verified, we will work with our fulfillment partner to resolve the issue. Approved claims may result in a replacement being sent at no cost to you or a refund, at our discretion.
Non-Returnable Items
We do not accept returns or exchanges for:
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Buyer’s remorse
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Incorrect size, color, or style selection
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Items ordered in error
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Normal wear and tear
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Minor variations in color or placement inherent to print-on-demand production
Lost or Undelivered Packages
If tracking information shows that an order was successfully delivered, we cannot issue a refund or replacement for packages lost after delivery.
If an order appears lost in transit or undelivered, please contact us so we can review the case.
Refunds
Refunds, when approved, will be issued to the original payment method. Please allow standard processing time for your financial institution to post the refund.
Chargebacks & Disputes
We encourage customers to contact us directly with any issues before filing a chargeback. Unauthorized or unwarranted chargebacks may be disputed using order confirmation, tracking information, and this published policy.
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